Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/5459 PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK Main duties of the job What is a Client Care Coordinator? Putting client-centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our Leeds centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them. Role Overview As a Client Care Coordinator, your role will primarily involve administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients. About us At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance. At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Date posted 02 April 2025 Pay scheme Other Salary £24,523.79 to £26,044.40 a year (depending on experience and skills) Contract Permanent Working pattern Full-time Reference number B0539-25-0078 Job locations Marie Stopes International 45 Barrack Road Leeds LS7 4AB Job description Job responsibilities For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Job description Job responsibilities For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Person Specification Experience Desirable Experience in customer service Person Specification Experience Desirable Experience in customer service Employer details Employer name MSI Reproductive Choices Address Marie Stopes International 45 Barrack Road Leeds LS7 4AB Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)