£21,000 - £22,000 a year | Permanent | Full-time
We are a professional, fast-paced, and engaging commercial catering projects and servicing company.
Our work environment includes:
* Open Office Setting
* Growth opportunities
We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product orders. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to think quickly and provide solutions in a timely manner. We seek someone who is passionate about providing exceptional customer service and can work in a fast-paced environment.
Responsibilities:
* Respond to customer inquiries in a timely and professional manner.
* Resolve customer complaints in a courteous and efficient manner.
* Provide accurate information about products and services.
* Maintain customer records and update customer information as needed.
* Identify and escalate priority issues to the appropriate personnel.
* Follow up with customers to ensure their satisfaction with the resolution of their issue.
Job Types: Full-time, Permanent
Salary: £21,000.00-£22,000.00 per year
Benefits:
* Company events
* Company pension
Schedule:
* Monday to Friday
* Overtime
* Weekend availability
Supplemental pay types:
* Yearly bonus
Ability to commute/relocate:
* Pershore: reliably commute or plan to relocate before starting work (preferred)
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