Job Role: Assistant Store Manager
Hours per week: 40
Salary: £26,600 per annum + Bonus
Shift pattern: 5 days across 7, mixed shift patterns including days, evenings and weekends.
If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
Hit the Jackpot on an exciting new career with Admiral!
Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country.
As an ever expanding business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.
As an Assistant Store Manager, you will support the manager in the day-to-day running of a venue and act as venue manager in their absence. You will closely communicate with our area management team to ensure the venue meets our high professional standards. Excellent customer service skills are essential, with a minimum of 3 years customer service experience and a year in a supervisory or management role preferred.
Assistant Management duties include:
1. Liaising with Area Management to ensure the venue meets its KPIs.
2. Delegating and supporting staff in their daily tasks.
3. Encouraging and driving business day-to-day, including during peak times and tournament days.
4. Key holder duties (such as opening or closing a venue).
By delivering excellent customer service, you will play an integral role in the day-to-day running of our venue. Once you have completed your training, you could be:
1. Promoting our excellent offers, promotions and events.
2. Providing refreshments and snacks to our customers.
3. Recommending games and alternative machines to our customers.
4. Handling cash and providing customers with change.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
Who are we looking for?
All staff and applicants must be 18 or above. We seek candidates who are passionate about great customer service and can deliver it effectively. Our staff members need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our latest games and offers. Timekeeping is essential, and flexibility is required.
What’s in it for you?
* Job Security due to our ever-expanding business.
* Opportunity to earn bonuses and recognition.
* Above National Living Wage pay.
* Annual Shoe Allowance.
* Enhanced Maternity and Paternity packages.
* Employee Development Programme.
* Employee Assistance Programme.
* Life Assurance – 3 x annual salary.
* HAPI App discounts.
* Discount on Tanning, Lotions and Gym Membership.
* Generous refer-a-friend programme.
What happens now?
If shortlisted, the Recruiter or Hiring Manager will contact you to discuss the role in more detail and answer any questions.
Job Types: Full-time, Permanent
Pay: £26,600.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Health & wellbeing programme
* Life insurance
* Referral programme
* Store discount
Schedule:
* 8 hour shift
* Weekend availability
Ability to commute/relocate:
* Castleford, WF10 1EF: reliably commute or plan to relocate before starting work (required)
Application question(s):
* If your application is successful, you will be required to complete a DBS check. Are you comfortable doing so?
Experience:
* Customer service: 1 year (required)
* Retail management: 1 year (preferred)
* Supervisory or Management: 2 years (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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