Service Workshop Manager – (HGV/LCV) Location: Letchworth Salary: up to £45,000 Day shifts / Monday to Friday Are you an experienced Workshop Manager with a strong background in vehicle maintenance and technical team leadership? We are recruiting on behalf of a leading provider of temperature-controlled vehicle rental solutions, specializing in refrigerated transport. This is a fantastic opportunity for a proactive and hands-on professional to oversee workshop operations, ensuring high standards of service, compliance, and efficiency. Key Responsibilities: Plan and manage daily workshop activities, ensuring efficiency and prompt issue resolution. Build strong relationships with clients, understand their requirements, and provide expert guidance. Oversee pricing, quotes, and invoicing to ensure competitive and sustainable services. Set and track key performance metrics to maintain operational excellence. Work closely with external partners to ensure efficient procurement and compliance. Ensure all maintenance activities adhere to industry regulations and health & safety protocols. Team Leadership & Development: Recruit, train, and mentor a skilled technical team, driving professional growth and high performance. About You To succeed in this role, you’ll need to be a hands-on leader who thrives in a fast-paced environment. You should be confident in handling customer interactions, managing suppliers, and driving operational improvements. Required Skills & Experience: Proven experience in workshop management and vehicle maintenance. Strong leadership skills with the ability to motivate and manage technical teams. Solid understanding of health & safety regulations in a workshop setting. Experience managing budgets, costs, and profit & loss. Excellent communication skills and a passion for customer service. Desirable Skills: Experience supporting operational and strategic decisions. Knowledge of HR policies, compliance, and process improvements. Project management experience within fleet operations. What’s on Offer? Competitive salary (negotiable based on experience). Opportunity to lead a high-performing team within a well-established company. Career development and training opportunities. If you’re ready to take on this exciting challenge, apply today