Medical Secretary - North Wales Cardiac Centre
To provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to provide a safe and efficient patient pathway and appropriate support to families and carers. The post holder will support the delivery of a comprehensive high-quality medical secretarial administrative service.
To support the co-ordination of the administration arrangements to provide a high-quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organizing/prioritizing own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.
Main duties of the job
Applications are invited for the post of Medical Secretary. The post holder will provide an efficient administration service to support the North Wales Cardiac Centre within Ysbyty Glan Clwyd and the wider secretarial team as required.
It is essential that the applicant holds the relevant qualifications as per the person specification. Previous medical secretarial experience would be desirable, along with a high level of audio typing skills, excellent computer skills including Microsoft Office, and a good telephone manner. Experience of working in a busy office environment is desirable.
The successful candidate will join and contribute to a dynamic and busy Medical Team. The role will involve working closely with Consultants and their juniors, as well as liaising closely with other team members to support the delivery of high-quality patient care.
You must have the ability to work as part of a team as well as independently, using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organizational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* NVQ Business Administration L3 or equivalent experience
* RSA/OCR level 2 or equivalent experience (must be a proficient user of Microsoft Word)
* AMSPAR - City & Guilds L3
* NVQ Customer Service L3
Experience
* Knowledge of a range of administrative processes
* Experience of working in a busy office environment
* Experience of working within the NHS
Skills
* Competently communicates professionally and effectively with all levels of staff both verbally and in writing
* Proficient in use of Microsoft Office applications
* Experienced in planning, organizing, and prioritizing own workload
* Flexible and adaptable to changing service demands
* Excellent organizational skills
Knowledge
* Evidence of Continual Personal Development
* Ability to deal with sensitive information
* Knowledge of NHS Organizations
* Medical terminology
Other
* Ability to travel as per the role's requirements
* Welsh Speaking
Personal Qualities
* Team player
* Approachable/Friendly
* Reliable
* Develops own practice through reflection and learning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,433 to £26,060 a year, pro rata
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