* A Genuine Care for Others: You empathise deeply with customers and are proactive in resolving their concerns.
* Strong Team Player: You're able to speak with the team about improvements in service delivery in a way that's constructive and encouraging.
* Passion for Our Success: You're not just looking for a job; you're looking for a place to contribute to mutual success and growth.
* Dependability: We rely on each other, and your success is our success. Your daily decisions will directly influence you and your colleagues.
* Courage: To make your own decisions and make a mark with everyone you interact with.
If you are someone who takes ownership of your work, and are excited by the prospect of real change, you might just be perfect for our team. At Envirovent North your voice will be heard and your efforts seen.
* GCSE or equivalent (preferred), customer service: 1 year (preferred)
£24,000 - £25,000
Are You the Heart of Customer Care We're Looking For? At Envirovent, we are more than just a ventilation company; we are a family committed to the success and well-being of our clients and our team. Right now, we're looking for a genuine, caring individual to join us as a Customer Care Specialist. This role is for someone who feels a deep satisfaction in seeing a business thrive and experience a personal let-down when a customer isn't completely delighted. What Makes This Role Special?
* Personal Impact: Your role directly influences our business success and customer happiness. You'll engage with team discussions on improving service and customer care, making your mark with every initiative you champion.
* A Supportive Environment: Join a team who genuinely care about you and your growth, both personally and professionally.
* Above Industry Standard Package: We appreciate the efforts of our team, and we ensure this is reflected in every paycheck.