Established in 1991, GS Group is one of the leading insurance brokers in Scotland and proudly part of the wider JMG Group. Our focus has always been on employing people that are approachable and are passionate about delivering for our clients. This has resulted in consistent growth, with GS Group doubling in size every five years. We now operate out of five locations, with more to come and receive all of the benefits of being part of a UK wide PE backed top 30 broker.
Due to continued success and business growth, we are looking to expand our team in Perth with a Trainee Insurance Account Handler. This is a truly unique opportunity to begin a career in such a fantastic industry. You will have full support and training from a very experienced team and have the opportunity to advance your career. We are looking for people who are in the very early stages of their career who have some form of Customer Service Experience and Administration Skills. We are looking for enthusiasm and professionalism and the willingness to learn above all else.
Key Responsibilities:
* Building and maintaining strong relationships with clients, learning to help them understand their insurance requirements and supporting with the provision of professional guidance.
* Policy Administration: Handle the end-to-end administration of personal insurance policies, ensuring accuracy and compliance with industry regulations.
* Renewals and Upselling: Proactively manage policy renewals, identify upselling opportunities, and contribute to the growth of the client portfolio.
* Market Knowledge: Stay informed about industry trends, changes in regulations, and emerging products to provide informed advice to clients.
* Collaboration: Work closely with internal teams, including underwriters and claims specialists, to deliver comprehensive and effective insurance solutions.
* Qualifications and Experience:
* Customer Service experience, both telephone and written
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a collaborative team.
* Proficient in Microsoft Office
What we offer
* Competitive Salary & Package
* Company Pension scheme
* Generous holiday entitlement, including birthday day off
* Full training and career development support
* Healthcare scheme
* Free Parking