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TikTok Shop - Business Planning & Operations Analyst, EMEA, London
Client: TikTok
Location: London, United Kingdom
Job Category: Logistics
EU work permit required: Yes
Job Reference: f348cdf9da42
Job Views: 3
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
The commerce industry has seen tremendous growth in recent years and has become a highly competitive space among leading internet companies. Its future growth potential is significant. With millions of loyal users globally, TikTok aims to deliver a new and improved commerce experience. We are seeking passionate and talented individuals to join our operations team to build an innovative, secure, and intuitive commerce ecosystem.
The Business Planning & Operations team adopts a strategic approach to drive impact across TikTok. They collaborate with multiple business units and senior stakeholders, including but not limited to, Category, Partnerships, Strategy, Governance & Experience, and Data Science. The team focuses on business growth and operational efficiency by providing insights and practical solutions based on analytical data.
Responsibilities:
* Collaborate with category managers to design and implement category operation strategies, including partner, product, and content strategies to foster business growth.
* Analyze partner segments and optimize strategies for short videos and live streaming tailored to different partner characteristics.
* Develop and refine product selection strategies based on user preferences and platform insights.
* Optimize business SOPs, conduct root cause analysis, and develop scalable solutions for operational issues at the category level.
* Create best practices and playbooks to enable partners to implement effective, data-driven strategies.
Minimum Qualifications:
* Experience in Operational Strategy, Management Consulting, Growth Strategies, or Commercial Analysis.
* Strong data analysis skills with the ability to derive actionable insights from complex datasets.
* Solid logical thinking and problem-solving abilities.
* Excellent communication and cross-functional collaboration skills.
Preferred Qualifications:
* Experience in consumer-focused environments such as Commerce, Retail, FMCG, Social Media, Technology, or Entertainment.
* Knowledge of business models similar to TikTok and other content-based platforms.
* Fluency in English, German, French, or other European languages, facilitating cross-cultural collaboration with global markets.
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