Main area: AMU Grade Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Sunday 7am-7.30pm and 10am-10.30pm)
Job ref: 153-ME04000
Employer: University Hospitals Dorset NHS Foundation Trust
Employer type: NHS
Site: Royal Bournemouth Hospital
Town: Bournemouth
Salary: £23,615 pa
Salary period: Yearly
Closing: 29/12/2024 23:59
Band 2
As University Hospitals Dorset, we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m. We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work. We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
As a Trust, we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
We are looking for an enthusiastic and computer literate ward clerk, who will be part of a hardworking, busy but efficient team. They need to be able to work independently and also within a small group of ward clerks. Duties include working within our extremely busy SDEC Clinic and AMU Reception, assisting staff, patients & relatives.
Base Location: Bournemouth
Interview Date: TBC
Main duties of the job
1. To support with clerical and administrative duties in the day to day running of AMU and our Same Day Emergency Care Clinic.
2. To be part of a hardworking and efficient multidisciplinary team, acting as an initial point of contact for patients, families and external teams visiting the ward.
3. Assist in answering telephone calls, liaising with patients and their families, keeping diaries up to date in SDEC Clinic and maintaining up-to-date information on Trust systems.
Detailed job description and main responsibilities
1. Undertake clerical and administrative duties on behalf of the ward.
2. Liaise with individual team members and other departments as required, in a manner that will contribute to the effective and efficient running of the ward.
3. Work within our extremely busy SDEC Clinic to ensure that notes are created and ready for same day patients & ensure that the diary is up to date.
4. To arrange for the repair of faulty ward equipment.
5. To deliver post to patients.
6. Answer the telephone and deal with enquiries in a courteous manner.
7. To use computer for inputting and accessing general patient information on Trust computer systems such as Ecamis, EPR, Agyle, Electronic Diary and Health of the Ward.
8. To assist with other duties that may reasonably be required.
Person specification
Qualifications
* GCSE (or equivalent) English and numeracy
Knowledge
* Competent in the use of IT; basic computer skills
* Experience of clerical duties and working knowledge of computers
* Excellent communication skills including telephone
* Organisational Skills
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands. This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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