About the role In this busy role, you will be based out of our Wellingborough office and will be responsible for ensuring all administrative tasks are completed accurately and efficiently while maintaining compliance with company policies, procedures, and best practices. You will play a key part in producing and issuing contracts and letters, sending out emails and gathering information in addition to managing and maintaining departmental trackers and databases, providing essential support to your line manager and the HR team. This role is a temporary fixed term contract for 6 months. Role Responsibility Carrying out routine administrative tasks Dealing with internal queries and requests from customers Monitoring the shared email account, resolving queries and escalating as appropriate for further action. Liaising with internal customers and delivering excellent customer service Assisting with project work as required Provide general administrative support to your Line Manger and wider team Handling sensitive and confidential information Adhering to GDPR and our internal code of conduct Supporting with recruitment, onboarding and induction process and documents You will need Excellent customer service skills The ability to work independently Excellent planning, organisational, and prioritisation skills to manage multiple tasks efficiently and to deadlines. Proficiency in Microsoft Office applications (Outlook, Word, Excel, Willingness to learn new IT systems Strong communication skills, both verbal and written, with the ability to engage confidently with a wide range of internal stakeholders Proven ability to handle sensitive information with a high degree of confidentiality, respect, and trust. To be a collaborative team player with a proactive and positive approach. Enthusiastic, adaptable, and committed to delivering high-quality work. The ability to remain calm, composed, and resilient under pressure. To be curious and ask questions to develop your knowledge and understanding Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco