About The Role
Atlas Workplace Services are seeking a skilled and motivated Maintenance Assistant to join our dedicated team at Liverpool John Moore's University.
As p art of the site team, support the delivery and complete a wide range of building activities from low risk PPM tasks to proactive maintenance on the various buildings across the estate.
Principle Duties and Responsibilities
* Ensure the highest standards and Atlas competencies are delivered and demonstrated.
* Deliver and support with a wide range of activities across multiple disciplines.
* Ensure the Client, Customer and Team are ‘kept in the loop’ through feedback and regular updates.
* Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer.
* Provide technical support, advice and guidance to the Customer and Team.
* Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service.
* Report on performance to your supervisor
* Ensure safe delivery of all Atlas works, including those of our service partners.
* Produce details of time and materials required for any minor works for quoting purposes.
* Liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA, as required.
* Build and foster relationships with the Client, Customer, other Atlas colleagues.
* Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet.
* Take ownership of the sites delivering exceptional service to the customer.
* Cover all call out responsibilities out of hours when rostered.
About You
Minimum Qualifications, Certifications and Training required
* Qualified in relevant trades (Carpentry, plastering, decorating or equivalent) (Desirable)
* Fully time served apprenticeship in given trades (Desirable)
Knowledge, Skills and Experience for this role
* 2 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery.
* 1 years’ experience in customer facing outsourcing environment.
* Background in facilities maintenance/property maintenance.
* Good understanding of modern office software. Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets.
* Strong, demonstrable competencies in building services trades