Job Advert: Technical Services Manager – Hull
Overview:
We are partnering with an established organization in Hull to find a skilled and results-driven Technical Services Manager. This is an exciting opportunity to lead a team of professionals, driving technical solutions and enhancing service delivery in a dynamic and growing environment.
Summary:
As the Technical Services Manager, you will oversee the day-to-day technical operations and support services across the business. You will manage a team of engineers and technicians, ensuring the delivery of high-quality service, troubleshooting technical issues, and providing strategic guidance to improve efficiency. This role is ideal for a strong leader with a background in technical service management, who thrives in a fast-paced, solution-oriented setting.
Key Responsibilities:
* Lead, develop, and manage a technical services team to provide effective support and solutions.
* Ensure the delivery of exceptional service to clients and internal stakeholders.
* Identify opportunities for process improvements, optimizing efficiency and service quality.
* Oversee the installation, maintenance, and troubleshooting of technical systems.
* Maintain technical documentation and ensure compliance with industry standards and best practices.
* Develop and execute strategies to improve technical performance and meet service-level agreements (SLAs).
The Candidate:
* Proven experience as a...