You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, and large corporations. International Card Services (ICS) is a core operating group of American Express and has delivered robust growth over the past decade. Part of the ICS Team partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools. The International Field Enablement (IFE) team leads all field go to market communication, trainings, and tools strategies for our 2000 Sales and Account Development (Account Sales) organisations. This includes innovative learning and delivery programs to enable our field to provide a best-in-class prospect and customer experience as well as creative and engaging communications of critical business content such a new products, services, and tools. As experts in large field team needs and go to market strategies, we partner across the business on internal go to market strategies. How will you make an impact in this role? The Training Specialist, Field Enablement, will work in a fast paced, collaborative and highly visible team. They will be responsible for driving the learning agenda for the UK Sales and Account Development teams through: - Supporting the manager to understand field priorities and translating this into an annual training plan. Building out content to deliver a best-in-class training path (new hire and tenured). Own the delivery of New Hire program. Support and / or facilitate key programs such as American Express Sales Framework and Leadership training. Ensure efficient management of coordination and communication for our participants and stakeholders. Maintain appropriate data records to meet audit requirements, and measure success against scorecard KPIs. Tracking performance of training participants Minimum Qualifications Minimum of 2 years of direct experience in training delivery, sales enablement; experience in marketing, B2B sales/account development/support roles - a strong plus Proven track record developing successful training programs to accelerate the performance of B2B customer facing teams Outstanding facilitation skills are a must, coupled with a superior ability to take a large audience 'on a journey' while presenting Experience collaborating across many functional areas (such as field, marketing, product, risk, operations) to lead the design and delivery of relevant, timely, and engaging large scale digital/virtual/and experiential training programs Ability to work autonomously and effectively in a fast paced, complex, and multi-tasking environment Outstanding project management skills A customer centric mindset Strong problem-solving skills with the ability to exercise mature judgment and prioritization Strong communication skills (written and verbal) Enthusiastic, fun, flexible and demonstrates a willingness to learn High attention to detail and ability to manage and demonstrate robust training tracking, monitoring, and measuring. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.