Role overview As a Warehouse Shift Manger your role is to supervise the receipt, storage of goods, picking, packing, and shipping individual orders or consolidated consignments. To manage warehouse staff, vehicles, and other equipment, and oversee security, H&S, sanitation, and administrative functions. All whilst meeting customer needs and regulatory requirements in complete adherence with ISO 13485 + A11:2021 Quality Management System (QMS).
Your passion will support our ambition to See More and Be More for our customers, and we’ll support you to continuously learn and grow with Vision Express. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Operational Responsibilities
* Ensure compliance with company policies, legal obligations, and professional standards, including Data Protection and Health & Safety.
* Implement productivity, quality, and customer service KPIs, fostering a culture of continuous improvement.
* Oversee the maintenance and optimization of housekeeping using LEAN and 5S methodologies.
* Coordinate inbound and outbound operations for multi-channel platforms, ensuring infrastructure meets product requirements.
* Conduct inventory analysis and reporting, alongside reviewing cost reduction methods.
* Uphold warehouse Health and Safety requirements, implementing Standard Operating Procedures and Work Instructions.
* Support management in achieving targets and maintaining effectiveness of ISO 13485:2016 + A11:2021 QMS.
People Management
* Communicate job expectations and conduct appraisals with warehouse Team Leaders.
* Foster effective communication within the team, holding briefings as needed.
* Mentor and coach employees to develop a flexible workforce while managing formal staff issues.
* Maintain accurate payroll and holiday systems, promoting teamwork in a supportive environment focused on continuous improvement.
* As part of the role, you will also be responsible for developing and maintaining stakeholder relations to address any distribution issues or resolve general queries.
Anything else you should know?
* Pension scheme
* Life Assurance
* Free eyewear annually with eligibility from day one of joining us!
* Free parking for all Vision Express colleagues
* Opportunities to get involved in the OneSight EssilorLuxottica Foundation
* Discounts for friends and family
* Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between
* 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
* Flexible health related benefits, such as; Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan
* Opportunities to join a company wide community with peer to peer knowledge, sharing and collaborating through our internal channels
* Flexible lifestyle benefits, such as; Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme
* And so much more!