You will be preparing draft agendas in preparation for appropriate meetings eg Departmental monthly meetings, Senior Staff meeting, Quality and Performance meeting, Objective setting meeting, Muscle Service Meetings, taking detailed formal minutes of meetings as requested by managers, transcribe and distribute within a reasonable timescale. You assist in support work for announced and unannounced visits, gathering information from various sources and assisting with the presentation of associated paperwork. You will receive, filter, monitor and action incoming communications of all types, take accurate messages, action or pass on issues as appropriate and deal with telephone enquiries in a professional manner. You will organise named electronic diaries, ensuring file and meeting preparations are brought forward. To plan and update diaries as and when necessary and to be aware of and able to adjust plans at short notice. You will be using excellent communication skills to communicate and develop relationships with a range of people on a variety of matters. This will include work colleagues within the Histopathology Department and, Trust Executive Directors, Senior Managers, Department and Service Heads, and other members of staff within the Trust, and outside organisations. Contact with service users will also be required. Be responsible for the interpretation of gathered information into spreadsheets, graphs and reports. To be responsible for the co-ordination of the collection of complex data to meet the ISO 15189 Medical Laboratory Standards as well as document control to ensure the maintenance of the Quality Management System (QMS).