Job Opportunity: SPAR Customer Team Member
Join our team as a SPAR Customer Team Member and play a vital role in supporting store management and creating a positive customer experience. Your responsibilities will include assisting in maximizing sales, providing excellent customer service, and contributing to the store's continuous improvement through tasks aligned with our core values: ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Company Overview: A.F. Blakemore & Son Ltd, established in 1917, is one of the UK's largest privately owned companies. We operate 260 SPAR stores and employ over 7,000 people, with a turnover of £1.3 billion. Our business spans retail, food service, and wholesale distribution, continually seeking innovative ways to differentiate ourselves.
Key Tasks and Responsibilities:
1. Customer Service:
* Greeting customers warmly and assisting with inquiries about products and services.
* Processing transactions efficiently and accurately at the tills.
* Upselling products and highlighting special offers to maximize sales.
1. Store Operations:
* Managing stock: checking deliveries, stocking shelves, and maintaining a clean, organized sales floor.
* Rotating stock to ensure freshness and proper expiration date management.
* Performing additional tasks such as date checking, stock checks, price changes, and promotional displays.
Key Skills and Knowledge:
* Previous experience in a retail or similar role is preferred.
* Reliable, detail-oriented, and able to follow instructions.
* Understanding of retail legislative responsibilities and compliance.
* Proactive in contributing ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Enthusiastic team player with the ability to work independently.
* Cash handling experience is a plus but not essential.
What We Offer:
* Competitive benefits including holiday, maternity, and paternity leave.
* Opportunities for skill development in a supportive, diverse environment.
* Experience in a fast-paced convenience store setting.
* Staff discounts (excluding alcohol and cigarettes).
* Internal promotion opportunities.
* Free tea and coffee.
* Early access to pay via ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support services.
* Company pension and life insurance schemes.
Note: If you are not a passport holder of the country for the vacancy, a work permit may be required. Please apply via the 'Apply now' button. For more information, visit our Blog.
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