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If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.
THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS DUE TO PROJECT WORK.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
Working as part of the Informatics Department, the post holder will lead, manage and or support transformational business redesign to improve healthcare or healthcare support services. They will work closely with a wide range of stakeholders (e.g. area teams, clinicians, managers, admin staff, National Informatics Service (NWIS) staff and suppliers), to understand the structure, policies and operations of the Health Board. They will use this knowledge to recommend optimum ways of working which may include National and Local Informatics based solutions such as software and dashboards. The aim is to enable the organisation to achieve its long, medium and short term goals.
This will require a "full lifecycle role" and the use of a combination of Business Analysis and Project Management skills and processes. This will include "gap analysis", analysis of available options, business case development, specification of user requirements, design/ development/ test of solutions / amended ways of working through to implementation and benefits review.
Main duties of the job
1. Managing and leading on multiple work streams utilising appropriate project management methodologies.
2. Working with stakeholders to drive faster adoption, higher use and proficiency of technology. Focusing on Health Board values, quality objectives/ criteria and standards at all times.
3. Ensuring strong project governance to support decision-making, project delivery and escalation of deviations to plan outside of agreed tolerance limits. Highlighting problems and suggesting resolution at the earliest opportunity.
4. Representing Informatics by actively participating in LHB/National Committees, Boards, Teams and Groups.
5. To provide matrix-management for staff within area of responsibility including within the Project team who work on or who are allocated to projects / work streams managed by the post holder. This will include challenging project staff (at all levels) to deliver their committed actions.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications and/or Knowledge
Essential criteria
* Educated to degree or equivalent level of experience.
* Post graduate level in relevant area e.g. business administration, computing / information systems or equivalent level of work experience and knowledge.
* Improvement / Change Management methodologies formal or informal.
* PRINCE2 Practitioner/ Agile or similar qualification or equivalent level of work experience and knowledge.
* Familiar with modelling and analysis tools, methods and standards.
* Evidence of Continual Professional Development.
Desirable criteria
* Masters degree in Business Analyses or similar.
* Recognised certification of skills from a professional body e.g. The Chartered Institute for IT (BCS).
* Continuous Improvement Practitioner qualification. Must complete within 2 years if not held.
* ILM Management level 4, or equivalent qualification/ level of work experience and knowledge. Willingness to complete within 2 years if not held.
Experience
Essential criteria
* Proven business analysis experience e.g. applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques.
* Experience of consulting activities and techniques including facilitating multidisciplinary stakeholder groups.
* Extensive previous experience of business change management in a large and complex organisation.
* Significant experience of managing a number of projects and teams ranging in complexity and value. Significant experience of managing projects through their lifecycle and associated techniques e.g. high quality outputs for planning and controlling projects.
* Track record of delivering high quality work in demanding timescales.
* Experience of budget control, contract negotiation, procurement and financial procedures.
* Demonstrable success in building, leading, motivating, managing and developing teams.
* Proven ability to influence at all levels of the organisation.
* Problem identification and solving.
Desirable criteria
* Understanding of the workings of Healthcare Governance, improvement programmes and information systems in the NHS.
* Experience of implementing Systems Thinking methodologies.
* Expertise with a majority of Business Analysis specialisms and techniques.
* Experience of supervising others in the application of these specialisms and techniques.
* Knowledge of quality management techniques.
* Experience of working to agreed standards and applying best practice.
Values
Essential criteria
* Demonstrates a strong commitment to and is focused on quality, promotes high standards in everything they do.
* Ability to make a connection between their work and the benefit or the affect to patients and the public.
* Operates with integrity and transparency at all times.
* Promotes learning and innovation for self and others by sharing best practice and knowledge, learning from others and reflection.
* Works well with others and encourages team working. Is positive, helpful, listens, involves, respects and learns from the contribution of others.
* Consistently looks to improve what they do, looks for tried and tested ways of working and also seeks out innovation.
* Actively develops themselves and others.
Other
Essential criteria
* BCU wide post so post holder must have the ability to travel within the geographical area.
* Self-motivated and enthusiastic professional.
* Ability to work on own initiative and organise / prioritise own workload and that of the team to operate effectively and flexibly.
Aptitude and Abilities
Essential criteria
* Ability to identify problems, causes and types of solutions/ corrective actions needed to address issues in a structured manner.
* Ability to communicate findings in a range of high quality outputs that are suitable for the "audiences requirements".
* Ability to analyse and assimilate highly complex information from multiple sources in order to determine the options required.
* Ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive.
* Ability to manage a broad programme of work, which requires changes to planning, delivery and escalation.
* Proven ability to influence, persuade and negotiate with staff at all levels.
* Sound judgment, planning, decision making, and organisational skills.
* Team Management skills Advanced user of tools to analyse data e.g. Excel or data warehouse. Must be able to create pivot tables and complex formulas.
* Able to demonstrate situations where effective leadership and management skills have been used.
* Ability to demonstrate the personal qualities and professional competencies required of all managers and leaders in line with local competence frameworks as evidenced in day to day work and through discussion at PADR.
* Ability to lead by example and motivate teams.
Desirable criteria
* Considerable experience in an information management or data analysis role.
* Ability to speak Welsh.
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