Service Mechanic (Repair Technician)
Date Posted: 2024-11-03
Country: Australia
Location: LOC7057: Unit 3 130 Frederick Street, Welland, Adelaide SA 5007, Australia
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About you
We are looking for a repair Technician based in Adelaide, South Australia. In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.
* Permanent role
* Reports to the Service Manager
Key Responsibilities for You
* Performs Service work, including Maintenance & Repair work, in accordance with relevant job procedures, technical articles, and operations manuals.
* Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.
* Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and/or Enterprise Bargaining Agreement.
* Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.
* Electrical and Mechanical training to apprentices and sub-contractors.
* Liaise with customers and submit leads using Otis-provided applications.
* Be on standby and support after-call-back coverage.
Key working relationships - Internally and Externally
* Works closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers.
* Liaises with functional management at other Otis entities and headquarters.
* Represents the Company's relationships with major customers, suppliers, and the public.
* Sales Team - Sales Account Representatives, Managers, and Coordinators.
* External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers.
What You Will Need To Be Successful
* Have Electrical and/or Fitter qualifications as relevant to the role and Lift apprenticeship or other industry-accredited training program (desirable)
* Minimum two (2) to five (5) years of work experience within the Lift Industry.
* Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.
* Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.
* Strong English language skills, both verbal and written
* Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).
* Highly organized, structured, and able to handle multiple tasks and competing priorities.
* Has attention to detail and is results-driven.
Apply today and Help us Build What's Next!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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