As part of the Property & Estates Team co-ordinate and deliver a comprehensive Estates Management Service in managing and developing key assets including the commercial portfolio, strategic land holdings and development sites, ensuring that the Councils financial returns are optimised and long-term interest is safeguarded in accordance with the Development and Asset Management Strategies.
To be responsible for managing an agreed portfolio of assets to ensure financial returns are optimised. Deputise for the Principal Estates Surveyor and Head of Property and Estates and proactively participate in relevant meetings as required.
A. Job Description
1. People Management
No direct supervisory responsibility however may be required to assist in induction and training of peers and new employees.
Act as Project Manager on specific service tasks
Resident & Community Contribution
Understand the needs of customers and convey this to colleagues across the asset management portfolio and adhere to the Councils customer care standards when undertaking work for internal or external customers.
Ensure designated suppliers and contractors undertake customer service activities in line with the Councils vision of putting residents first and fulfil their obligations to receive, manage and respond to complaints.
Support the accurate, timely and appropriate response to Member enquiries, complaints and Freedom of In...