IT Technician Langley, Berkshire Are you a tech-savvy problem-solver with a passion for IT and hands-on technical support? Join a market-leading company in the design and manufacture of cutting-edge computer imaging products. We're seeking an IT Technician to support a dynamic team team, contribute to product development, and ensure the IT systems run smoothly. Why Join Us? Work with innovative products in a thriving, high-tech industry. Be part of a collaborative, forward-thinking team. Enjoy a competitive salary and a comprehensive benefits package, including pension, bonus schemes, and access to health and wellness programs. Your Role at a Glance: As our IT Technician, you'll be the go-to person for all things IT. From troubleshooting system issues to setting up hardware for R&D, you'll play a pivotal role in keeping our technology—and our business—at peak performance. Key Responsibilities: Deliver hands-on IT support to over 50 staff. Provide 1st & 2nd line IT support and manage a ticketing system. Administer systems, including backups, anti-virus, and security protocols. Maintain Windows OS updates, BIOS updates, and audio hardware. Support R&D projects by building and setting up PCs and test servers. Offer expert advice on Microsoft 365 and related applications. Manage and monitor networks, firewalls, and server performance. What We’re Looking For: Proven experience in a 1st and 2nd Line IT Support or Technician role. Strong knowledge of Windows 10/11, MS Server, Active Directory, and Microsoft 365. Familiarity with Terminal Services/Citrix/VDA environments (a plus). Expertise in network security and asset management. Scripting skills (PowerShell, Batch Files, Linux Shell, Python, or PHP). A full UK driving licence. Perks and Benefits: Competitive salary package (depending on experience). Contributory pension scheme Discretionary bonus scheme. Life assurance at 4x your basic salary. Access to the Health Scheme, including: Health cash plan Employee assistance program Discounted gym membership Retail discounts Wellbeing app Ready to Make an Impact? If you're a hands-on IT professional who thrives on solving problems, supporting teams, and contributing to innovative projects, we'd love to hear from you. Apply now to join a dynamic, industry-leading company and take your IT career to the next level