IT Technician
Langley, Berkshire
Are you a tech-savvy problem-solver with a passion for IT and hands-on technical support? Join a market-leading company in the design and manufacture of cutting-edge computer imaging products. We're seeking an IT Technician to support a dynamic team team, contribute to product development, and ensure the IT systems run smoothly.
Why Join Us?
* Work with innovative products in a thriving, high-tech industry.
* Be part of a collaborative, forward-thinking team.
* Enjoy a competitive salary and a comprehensive benefits package, including pension, bonus schemes, and access to health and wellness programs.
Your Role at a Glance:
As our IT Technician, you'll be the go-to person for all things IT. From troubleshooting system issues to setting up hardware for R&D, you'll play a pivotal role in keeping our technology—and our business—at peak performance.
Key Responsibilities:
* Deliver hands-on IT support to over 50 staff.
* Provide 1st & 2nd line IT support and manage a ticketing system.
* Administer systems, including backups, anti-virus, and security protocols.
* Maintain Windows OS updates, BIOS updates, and audio hardware.
* Support R&D projects by building and setting up PCs and test servers.
* Offer expert advice on Microsoft 365 and related applications.
* Manage and monitor networks, firewalls, and server performance.
What We’re Looking For:
...