We are looking for a reliable and responsible Night Supervisor to oversee our night team and ensure the smooth running of the hotel during the night shift. The Night Supervisor will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.,
* Managing and overseeing the night team, ensuring they are performing their duties to the highest standard.
* Ensuring security and safety procedures are adhered to throughout the night shift.
* Handling guest requests and complaints in a prompt and professional manner.
* Performing regular security checks throughout the hotel.
* Providing general support to the hotel staff during the night shift.
* Assisting with any maintenance or housekeeping tasks that may arise.
* Setting up meeting rooms and other areas as required.
* Serving food and beverages to guests as required.
* Checking guests in and out of the hotel as required.
* Handling any emergency situations that may arise.
* Preparing reports for senior management as required.
Previous experience working in a hotel or similar environment, preferably in a night supervisor role.
* Excellent leadership and management skills.
* Strong customer service skills and a friendly, professional demeanor.
* Strong communication and interpersonal skills.
* A good understanding of safety and security procedures.
* The ability to remain calm and composed in high-pressure situations.
* A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
* Good organizational skills and attention to detail.
The Glasgow Hotel, part of the Signature Collection by Best Western, seamlessly blends old and new architecture, making it a standout on the Glasgow skyline near the River Clyde, right in the heart of vibrant Glasgow.
Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from both Glasgow Central and Glasgow Queen Street train stations, the hotel is ideally located. The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It also offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms, Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
* Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips and support fitness videos
* Recipe ideas
* Advice on keeping active and healthy living
* Wellbeing podcasts and tv
* Breathing exercises
* 24/7 advice and support line
* Team reward & recognition
* Free meals on duty