Job Overview:
We are currently seeking a Parts Advisor to join our team at an automotive dealership in the heart of Berkshire. We are an approved service centre for Mazda, Honda, and Mitsubishi. The ideal candidate will be responsible for assisting customers in purchasing parts and accessories for their vehicles, providing exceptional customer service, and maintaining accurate inventory records. Must have experience in working in a busy Parts department. Alternate Saturdays which are paid as overtime above basic wage, plus a performance bonus against targets. A driving licence is needed as there may be the occasional van delivery.
Responsibilities:
1. Communicate with customers to identify their parts needs and provide suitable recommendations.
2. Process parts orders accurately and efficiently.
3. Maintain a clean and organised parts department.
4. Assist in managing inventory levels and conducting regular stock checks.
5. Handle customer inquiries over the phone and in person with professionalism and excellent phone etiquette.
6. Utilise Excel or similar software to track inventory and sales data.
Qualifications:
1. Multilingual or bilingual proficiency is advantageous.
2. Excellent communication skills, both verbal and written.
3. Strong organisational skills with the ability to prioritise tasks effectively.
4. Previous experience in a parts advisor role or automotive industry is preferred but not essential.
5. Ability to work well under pressure and in a fast-paced environment.
Join our team as a Parts Advisor and be part of a dynamic environment where your skills are valued, and opportunities for growth are available.
Job Type: Full-time
Pay: £30,250.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Maidenhead, Berkshire, SL6 3RQ: reliably commute or plan to relocate before starting work (required)
Experience:
* Parts advisor: 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Expected start date: 14/02/2025
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