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IT Support Technician
Location: Derbyshire
Type: Permanent
Salary: £25,000 - £30,000 (DOE)
An IT Support Technician is needed for a permanent position in Derbyshire (approx. 10 miles north of Derby). This is a superb opportunity for an IT Technician looking to progress their career and take a step up into an IT Team Leader role. Join an established and growing business with a proven track record in their industry. The ideal start date is April/May 2025.
Key Responsibilities:
* Managing IT service requests from end-users and resolving IT incidents to 1st/2nd line level.
* Escalating more complex issues to 2nd/3rd Line IT Support teams and external 3rd party providers.
* Setting up end-user hardware using imaging and automated Device Management systems.
* Using IT Service Desk logging systems and Remote Support Tools.
* Supporting IT projects including software/hardware upgrades and rollouts.
* Full UK Driving Licence and own vehicle preferred.
* Experience of leading/managing a small IT Support team would be an advantage.
* Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
Benefits:
* Salary up to £30k (DOE)
* 25 days Holiday (+ BHs)
* Pension
* Life Assurance
* BUPA Medical/Dental
* Training & Professional Development
* More.
Seniority Level:
Entry level
Employment Type:
Full-time
Job Function:
Information Technology
Industries:
IT System Training and Support
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