Established automotive manufacturing organisation seeks enthusiastic, organised, IT proficient good communicator to join their busy team as Customer Services Administrator offering Logistics Support. Your role as Customer Services Administrator would be to manage customer and logistics partner relationships, foster positive relationships with customers, liaise with planning to ensure customers are informed of accurate and up to date delivery requirements, process orders and oversee cycle of order fulfilment, being responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
Offered as a temporary to permanent contract with immediate start available, the role of Customer Services Administrator would suit a pro-active individual with excellent communication skills (both verbal and written), problem solving and task management ability. Previous experience in Customer Services within a Production and Logistics environment is essential.
Duties of Customer Service Administrator:
* Respond to customer service issues in a timely manner
* Producing labels for production
* Maintain accurate records and document service activities and discussions
* Ensure customer schedules / orders are input onto system in a timely manner.
* Handle complex and escalated customer service issues
* Co-ordinate and manage customer service and logistics projects
* ...