Job overview / purpose
The People Coordinator is a pivotal role in the employee lifecycle which delivers an exceptional experience to employees in key stages of the employee journey, including onboarding and offboarding. The role is vital in ensuring our people processes run with succinct regularity and momentum, enabling the best possible efficiency for the People & Culture Team and ensuring a fantastic experience for all.
Main duties and responsibilities
Onboarding
Responsible for coordinating the onboarding process, serving as the main point of contact for the new employee. Responsibilities include: screening checks (Right to Work, DBS, Driving for Work, References), letter and contract creation, data entry into the HRIS, onboarding meetings and training set-up, benefit allocations, kit allocation.
* Coordinate the probation process, serving as the first point of contact for managers and employees. This includes sending probation reminders, ensuring the meeting takes place, updating systems, and issuing probation outcome letters, escalating probation extensions or failures when required.
* Continuously review and improve the probation process, collaborating with the People Experience Lead to ensure performance management is dealt with promptly during the probation period.
* Attendance at The Hub as requested to support the Transparity Immersion Days.
People Matters
* Coordinate all role changes using the defined role change process. Responsibilities include letter creation (pay rises, promotions etc.), Role Profile issuing, Reward Scheme issuing, and system updates.
* Ensure all people matter notes are recorded accurately under profiles.
Engage
* Update the Digital Hub as required.
* Coordinate the quarterly survey process – eNPS and People Awards, sending out the survey, and preparing the result packs.
* Maintenance of benefits platforms.
* Attendance at The Hub as requested to attend team meetings or support People & Culture led events.
Perform
Coordinate the Performance Management system, Clear Review, with regular data uploads and data audit.
Develop
* Issue out mandatory compliance training.
* Provide quarterly reports on completion rates.
* Issue out Transparity Fundamentals certification.
* Coordination of Gallup Strengths assessments.
Depart
* Responsible for coordinating the offboarding process, including calculating leave entitlements, conducting an exit interview (Departure Chat), issuing letters, coordinating kit return.
Systems & Data
* Conduct regular employee data audits on our HRIS and employee files ensuring accuracy and compliance.
* Provide data driven insights on exit interviews (Departing Comments), employee turnover, retention, EDI and other key metrics.
* Responsibility for maintaining the People inbox and People calendar.
Skills, experience and qualifications
* CIPD Level 3 desirable (open to supporting this learning).
* Experience in an HR administration role essential.
* Process and consistency orientated.
* Data entry and data accuracy essential.
* Outstanding attention to detail, both written and numerical.
* Ability to juggle between tasks and priorities.
* Excellent communication skills.
* Proactive.
* Problem solving mindset.
* Tech savvy.
Disability Confident
Transparity have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms. The diversity in our team is what helps our business work so well.
Our offering
In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:
* To work at a 3* World Class Best Company
* Flexibility over where you work with our Winning from Anywhere® approach
* 25 days holiday
* Home working allowance paid monthly
* Winning from Anywhere® allowance to help your set up at home
* 24/7 GP at hand
* Immediate 24/7 access to an Employee Assistance Programme
* We’ll support you when you’re not well with our Company sick pay scheme
* Private health insurance after a successful year’s service
* Enhanced parental pay and leave, supporting you with those precious life moments
* Access to the Perkbox platform to help make your money go further
* Cyclescheme
* Electric car scheme
* And many more!