Assistant Product Manager - Pricing, Planning and Performance
Brand: HSBC
Area of Interest: Reporting and Analytics
Location: Birmingham, GB, B1 1HQ
Work style: Hybrid Worker
Date: 11 Apr 2025
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors, and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans, mortgages, savings, investments, insurance, and wealth management.
The Secured Lending UK Team is part of Retail Banking and has responsibility for the mortgage portfolios of HSBC and first direct, representing c.£131bn+ in balances. The team is crucial to generating substantial revenue for HSBC UK.
We are seeking an Assistant Product Manager. This role reports into the Pricing, Planning and Performance team for Mortgages and helps manage performance and planning processes. You will play a key role in the ongoing management and monitoring of performance and competitive positions, ensuring the proposition becomes best in class. You will drive forward performance through developing and using rich insights, while working collaboratively with colleagues across the business (Risk, Finance, Treasury, Operations, Underwriting Services, Digital).
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
* Provide SME expertise to drive process improvement for Pricing, Planning and Performance processes. Conduct product analyses and research for consideration and action.
* Support annual plan (FRP), quarterly forecasts, including developing executive level packs and dashboards.
* Support performance reporting by acting as SME for root cause analysis for variances (deviation to plans and forecast) for weekly, monthly performance including Trading reporting and Monthly performance using data-rich insights.
* Awareness of the internal governance processes and regulatory requirements associated with a performance role.
* Open and honest engagement with stakeholders to solicit feedback to improve the business and our service to customers and brokers.
To be successful in this role you should meet the following requirements:
* Experience in a relevant previous role within retail/personal banking such as Product Management, Analytics, or Performance Management is essential.
* You must be very strong in Analytics and an expert in Excel (building financial models). You will also have working knowledge of SAS or SQL and R or Python.
* Experience of using analysis to drive business performance.
* Experience working collaboratively with senior stakeholders.
* Proven ability to diagnose, understand, resolve, and communicate complex issues.
* An understanding of the UK Mortgage industry would be desirable.
This role is hybrid and can be based in Birmingham or Leeds.
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long-term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
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