Job Description:
Business Hub Coordinator from the Company Mor Workspace Newquay, this latest job vacancy is located in the city Newquay TR in the country United Kingdom. This job opening is open to job seekers who have the latest education / graduate GCSE.
Job Responsibility:
Primary Function: You will be the key point of contact for anyone who comes to Mor Workspace. You will be customer service-focused with strong interpersonal skills. You will be a multi-tasker with a strong work ethic.
Reporting to: The Director
Salary: £26,000 Per Annum
Probationary Period: 6 months
Period of Notice: The period of notice to be given by you to terminate your employment is a minimum of one calendar month.
Contracted Hours: 40 hours
Place of work: Mor Workspace, Treloggan Lane, Newquay. TR7 2FP
About Mor Workspace: Mor Workspace is a large office space and business hub in Newquay, offering a range of cool spaces suitable for private offices, meetings, serviced offices, and a co-working office for creative industries, freelancers, small businesses, and entrepreneurs.
Job Description - Specific Responsibilities:
1. Create a welcoming and collaborative community environment with new and existing members, focusing on building collaboration and relationships.
2. Cover the front desk and handle phone, email, and social media inquiries during business hours.
3. Oversee the day-to-day operations of the space, including opening and locking up procedures.
4. Manage workspace logistics such as desk allocations, meeting room bookings, and facilities maintenance.
5. Ensure all facilities are clean and well-maintained and adhere to health and safety standards.
6. Drive growth and promotion of Mor Workspace by providing high-quality and engaging social media content.
7. Be the first point of contact, greet people who book the office space, arrange trial days, track walk-ins, schedule tours, and send confirmation emails and information for future bookings.
8. Follow up on bookings to get feedback and seek reviews via Google, social media, etc.
9. Use software to schedule bookings, arrange memberships, and process invoices.
10. Maintain accurate records of memberships, payments, and other relevant information.
11. Assist in the development and implementation of policies and procedures.
12. Prepare and distribute promotional materials to clients/potential members.
13. Work on community initiatives designed to develop connections between members, including member introductions, event support, email, and print communications.
14. Resolve any member-related issues to ensure positive harmony in the community.
15. Assist with move-ins and move-outs, and prepare and distribute member welcome packs.
16. Respond to maintenance issues and arrange appropriate action and schedule works.
17. Manage all keys and security codes for all members.
18. Ensure all areas are kept clean and tidy at all times.
19. Provide quality customer service.
20. Act with integrity at all times, ensuring the security and confidentiality of sensitive records.
21. Perform any other required duties relevant to the role.
Finance and Administrative Tasks:
1. Monitor and manage monthly expenses, ensuring accurate record-keeping and budget adherence.
2. Handle accounts receivable and payable, ensuring timely processing of invoices and payments.
3. Handle the purchasing of office supplies, kitchen supplies, vending machine and ensure cost-effective purchasing.
4. Provide administrative support to the Director, including scheduling meetings, managing calendars, and preparing documents.
Skills, Qualification, Knowledge & Experience:
1. Level 3 Qualification or equivalent.
2. Experience in a similar role (reception and/or administrator, front of house).
3. Customer service and/or sales experience is a plus.
4. Strong verbal and written communication skills.
5. Good organisational and multi-tasking skills.
6. Detail-oriented and meticulous.
7. Creative, with the ability to create engaging social media communications.
8. Ability to anticipate change and react efficiently and expeditiously.
9. Presentable and able to deal with people in a friendly and professional manner.
10. Motivated and enthusiastic in communications at all levels.
11. Discreet, diplomatic, and respectful of confidentiality.
Other Requirements:
1. Two satisfactory references.
2. Valid driving license and use of a car.
3. Good health and attendance records (unless absence from work can be explained and validated where required).
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Schedule:
* Day shift
* Monday to Friday
* No weekends
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Reference ID: Business Hub Coordinator
Expected start date: 15/07/2024
Closed Date: 2024-10-23
#J-18808-Ljbffr