Job Description
An exciting opportunity for a Fibre Delivery Coordinator with a leading Telco Managed Service Provider!
Fibre Delivery Coordinator
Who are the company?
An established leader in the industry with a reputation for delivering high-quality services and solutions. They operate globally, with a strong presence across the UK. The company prides itself on its customer-centric approach and is committed to continuous growth, innovation, and excellence in service delivery.
What are they looking for?
They are looking for a Fibre Delivery Coordinator to join their Customer Delivery Team, taking responsibility for managing customer orders and ensuring the smooth execution of financial operations. Your role will be integral in customer orders, handling contracts, managing supplier relationships, and ensuring accurate and timely updates across the business.
Key responsibilities include:
1. End-to-end ownership of customer orders
2. Overseeing the end-to-end implementation of Fibre Builds / implementations
3. Amending existing contracts to reflect upgrades, site moves, contract changes, and cancellations..
4. Collaborating closely with internal stakeholders, providing regular and accurate management information.
5. Driving customer satisfaction by managing expectations and keepi...