Job summary The role of a Radiotherapy Support Worker is to primarily support the patients and the radiographers within the radiotherapy department. It is a diverse role, with clinical and clerical aspects to the role. A few examples of what you will be expected to do include chaperoning patients, participating in the phlebotomy service taking bloods, recording patient's observations. The post holder will be required to work closely with the team of highly skilled professionals to facilitate the smooth running of the department. They will be required to provide a high standard of administrative and clinical support to all patients and staff within the radiotherapy department. This role requires the post holder to be able to work in many different areas, communicating with a wide range of people and liaising with the multi-disciplinary team. The post holder requires limited clinical knowledge of routine radiotherapy treatment procedures. The post holder will work between all radiotherapy related areas to support radiographers in administrative tasks, manual handling, to provide basic patient related clinical tasks and reception duties (when required), as identified below. This will be done under the supervision of Senior Radiographers.The post holder is expected to work within established routines, but with a level of autonomy to deal appropriately with unexpected situations by using their own initiative and being accountable for their own actions. Main duties of the job ? Take personal responsibility for ensuring that patients are treated with courtesy at all times, their individual needs are respected, and confidentiality is maintained at all times. ? Welcome patients and visitors to the ward or department, directing specific enquiries to the radiotherapy team. ? Ensure that the radiotherapy environment is neat, tidy and welcoming for patients and visitors. ? Be familiar with the record and verification system bookings module in order to print daily location lists and patient's individual lists. ? Ensure that all treatment sheets and individual patient related equipment are in the appropriate location for treatment on a daily basis. ? Prepare and place end of treatment patient information in the treatment sheets at the appropriate time. ? Prepare pre-treatment documentation ? Monitor levels of routinely used proforma and photocopy in a timely manner. ? Use spatial awareness and manual dexterity in the precise and safe manipulation of manual handling equipment in line with manual handling directives. For more information, please see job description. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/ Date posted 20 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 279-6985021-FEB25 Job locations Royal Sussex County Hospital Brighton BN2 5BE Job description Job responsibilities Take personal responsibility for ensuring that patients are treated with courtesy at all times, their individual needs are respected, and confidentiality is maintained at all times. Welcome patients and visitors to the ward or department, directing specific enquiries to the radiotherapy team. Ensure that the radiotherapy environment is neat, tidy and welcoming for patients and visitors. Be familiar with the record and verification system bookings module in order to print daily location lists and patients individual lists. Ensure that all treatment sheets and individual patient related equipment are in the appropriate location for treatment on a daily basis. Prepare and place end of treatment patient information in the treatment sheets at the appropriate time. Prepare pre-treatment documentation Monitor levels of routinely used proforma and photocopy in a timely manner. Use spatial awareness and manual dexterity in the precise and safe manipulation of manual handling equipment in line with manual handling directives. To be able to safely off load a patient from a CT couch at the end of their intervention, to assist the patient off the bed and offer assistance where necessary without direct supervision Be able to cannulate patients or be willing to undergo training in order to perform this duty. To assist the brachytherapy team with the movement of patients and/or equipment around the hospital site if necessary. Arranging for the transport of in-patients to and from the ward and treatment units. Where required ensure patients are correctly identified in accordance with trust and department policy. To receive and respond to telephone calls from patient / carers in a timely and appropriate manner To assist in locating notes / treatment sheets for the radiotherapy units, ensuring all case note movement are recorded on the case note tracking system and check that no case notes are left on the treatment unit at the end of the day. Assist with patients in their personal preparation for pre-treatment and radiotherapy treatment. Participate in the late shift rota being responsible for the security of the department by locking up and arranging patients transfer home via hospital transport. To ensure all patients who attend for radiotherapy have been swabbed for MRSA, in line with the trust policy and for those who havent, complete the swabbing process and complete department documentation as appropriate To act on any positive MRSA results as required Arrange for patients blood / urine samples to be obtained, ensure they reach the appropriate department in a timely fashion for analysis and ensure results are made available to the Radiographers To be able to look up results and information using the appropriate electronic hospital system To learn and identify, through training provided by the department, the importance of certain results and the actions that are required to be taken, such as the professional to be informed. Co-ordinate the collection of prescriptions for patients from the pharmacy To be able to care for patients requiring help to go to the toilet. Ensuring care is documented accurately and in a timely manner under supervision according to Trust policy To help serve tea and coffee to patients during those times of machine breakdowns and late running and help those patients who require refreshments in the department but have limited mobility Escort patients to other wards and departments as required. To have a full understanding of the patients optimum level of mobility and to assist with the movement of patients through different care settings within the hospital. Act as patients chaperone for medical examinations in clinics where necessary. Assist patients with dressing and undressing, maintaining the dignity and privacy of the patient at all times and with respect for culture and religious needs. To ensure the gowns used by the patients to maintain dignity are laundered and accounted for. To undertake housekeeping tasks such as cleaning, tidying and disposal of waste and dirty linen in accordance with Trust policy and to actively promote cleanliness and safety in the clinical area. Monitor stock levels for routine supplies and consumables for the RT department and re-order as necessary, communicating this information to the Senior Radiographer. Be actively involved in delivering a high standard of individualised holistic patient care to promote and maintain all aspects of his or her physical, social, cultural and psychological wellbeing. Ensure that security in the work environment is maintained by locking doors, challenging unknown persons who enter the work area and by wearing the trust identity badge at all times whilst at work. Attend the monthly radiographer staff meetings Take and document minutes of meetings as requested by senior radiographers. Collect data for department audits and reports. Input data into the assessment module of the record and verify system as required by the review radiographers, for preparation of and post clinic sessions. Under the supervision of the review radiographers. To help with the administrative tasks associated with the up keep of the quality system in use in the department under the supervision of the QA manager. The post holder will also assist the Governance and Risk team for the management of all data and information required for both internal and external reviews To help with RT research administrative tasks as required by the senior research radiographer. Work potential shifts, between 8am - 8pm and occasionally Saturdays and Bank Holidays as required. To work in all areas of the radiotherapy service including any satellite centres Job description Job responsibilities Take personal responsibility for ensuring that patients are treated with courtesy at all times, their individual needs are respected, and confidentiality is maintained at all times. Welcome patients and visitors to the ward or department, directing specific enquiries to the radiotherapy team. Ensure that the radiotherapy environment is neat, tidy and welcoming for patients and visitors. Be familiar with the record and verification system bookings module in order to print daily location lists and patients individual lists. Ensure that all treatment sheets and individual patient related equipment are in the appropriate location for treatment on a daily basis. Prepare and place end of treatment patient information in the treatment sheets at the appropriate time. Prepare pre-treatment documentation Monitor levels of routinely used proforma and photocopy in a timely manner. Use spatial awareness and manual dexterity in the precise and safe manipulation of manual handling equipment in line with manual handling directives. To be able to safely off load a patient from a CT couch at the end of their intervention, to assist the patient off the bed and offer assistance where necessary without direct supervision Be able to cannulate patients or be willing to undergo training in order to perform this duty. To assist the brachytherapy team with the movement of patients and/or equipment around the hospital site if necessary. Arranging for the transport of in-patients to and from the ward and treatment units. Where required ensure patients are correctly identified in accordance with trust and department policy. To receive and respond to telephone calls from patient / carers in a timely and appropriate manner To assist in locating notes / treatment sheets for the radiotherapy units, ensuring all case note movement are recorded on the case note tracking system and check that no case notes are left on the treatment unit at the end of the day. Assist with patients in their personal preparation for pre-treatment and radiotherapy treatment. Participate in the late shift rota being responsible for the security of the department by locking up and arranging patients transfer home via hospital transport. To ensure all patients who attend for radiotherapy have been swabbed for MRSA, in line with the trust policy and for those who havent, complete the swabbing process and complete department documentation as appropriate To act on any positive MRSA results as required Arrange for patients blood / urine samples to be obtained, ensure they reach the appropriate department in a timely fashion for analysis and ensure results are made available to the Radiographers To be able to look up results and information using the appropriate electronic hospital system To learn and identify, through training provided by the department, the importance of certain results and the actions that are required to be taken, such as the professional to be informed. Co-ordinate the collection of prescriptions for patients from the pharmacy To be able to care for patients requiring help to go to the toilet. Ensuring care is documented accurately and in a timely manner under supervision according to Trust policy To help serve tea and coffee to patients during those times of machine breakdowns and late running and help those patients who require refreshments in the department but have limited mobility Escort patients to other wards and departments as required. To have a full understanding of the patients optimum level of mobility and to assist with the movement of patients through different care settings within the hospital. Act as patients chaperone for medical examinations in clinics where necessary. Assist patients with dressing and undressing, maintaining the dignity and privacy of the patient at all times and with respect for culture and religious needs. To ensure the gowns used by the patients to maintain dignity are laundered and accounted for. To undertake housekeeping tasks such as cleaning, tidying and disposal of waste and dirty linen in accordance with Trust policy and to actively promote cleanliness and safety in the clinical area. Monitor stock levels for routine supplies and consumables for the RT department and re-order as necessary, communicating this information to the Senior Radiographer. Be actively involved in delivering a high standard of individualised holistic patient care to promote and maintain all aspects of his or her physical, social, cultural and psychological wellbeing. Ensure that security in the work environment is maintained by locking doors, challenging unknown persons who enter the work area and by wearing the trust identity badge at all times whilst at work. Attend the monthly radiographer staff meetings Take and document minutes of meetings as requested by senior radiographers. Collect data for department audits and reports. Input data into the assessment module of the record and verify system as required by the review radiographers, for preparation of and post clinic sessions. Under the supervision of the review radiographers. To help with the administrative tasks associated with the up keep of the quality system in use in the department under the supervision of the QA manager. The post holder will also assist the Governance and Risk team for the management of all data and information required for both internal and external reviews To help with RT research administrative tasks as required by the senior research radiographer. Work potential shifts, between 8am - 8pm and occasionally Saturdays and Bank Holidays as required. To work in all areas of the radiotherapy service including any satellite centres Person Specification RTSW B3 Essential Working in a care setting with direct patient care experience Computer literate with general IT skills Basic general education to GCSE level Desirable Experience of work in NHS Experience of work in Radiotherapy Equality, Diversity and Inclusion Essential Evidence of having undertaken own development to improve understanding of equalities issues Evidence of having championed diversity in previous roles (as appropriate to role) Person Specification RTSW B3 Essential Working in a care setting with direct patient care experience Computer literate with general IT skills Basic general education to GCSE level Desirable Experience of work in NHS Experience of work in Radiotherapy Equality, Diversity and Inclusion Essential Evidence of having undertaken own development to improve understanding of equalities issues Evidence of having championed diversity in previous roles (as appropriate to role) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address Royal Sussex County Hospital Brighton BN2 5BE Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)