JOIN OUR TEAM!
Nursing & Caring Direct based in Lisburn are a leading care staff provider operating with all the trusts throughout Northern Ireland. We now require a Service Manager to join our team!
Starting Salary: £23,500 Per Annum (to be reviewed after 6 months)
Hours Per Week: 37.5
Working Hours: Monday to Friday 8:30am - 5pm
Job Type: Full Time, Permanent
Duties and Responsibilities:
1. Directing, co-ordinating and administering medical and non-medical resources facilities and services
2. Liaising with clerical, medical & professional staff at all levels if & when required
3. Assisting in the recruiting of staff
4. Attending meetings
5. Co-ordinate and manage Health Care Assistants within their allocated areas
6. Assist other Line Managers in co-ordinating Care Workers in their area should the need arise
7. Liaising with all stakeholders associated with the Service User in a confidential manner adhering to strict policy and procedures
8. To assist in the recruitment and selection procedure for new Care Workers if and when required
9. To assist in the interview and selection procedure for Care Workers if and when required
10. To assist staff with general office administration if and when required
11. To attend Stakeholder meetings
12. To participate in Care Worker reviews, appraisals and spot checks
13. Maintain and update CRM systems accordingly
14. Maintain Service User files and records located securely in the Nursing & Caring Office and in the Service User homes
15. Adhere to Minimum Standards as set out by the RQIA
16. Any other duties that may be assigned from time to time
17. Participate in the on-call rota as and when required
18. Attending relevant training, seminars, workshops as and when required
19. Ability to establish and maintain effective working relationships with other employees and the public
20. Adhere to all Nursing & Caring Direct Policies and Procedures
Knowledge and Skills:
1. Ability to manage staff and projects effectively
2. Knowledge of office procedures and practices
3. Ability to communicate clearly and effectively both orally and in writing
Job Criteria:
1. Possess a minimum NVQ/QCF Level 3 in Health & Social Care/Care Management
2. Previous office environment experience
3. Computer literate (i.e. Excel, Word, Outlook)
4. Previous working knowledge of a Healthcare/Domiciliary software package is desirable but not essential as full training will be provided
5. Be able to work in a fast-paced environment and have the ability to multi-task and prioritise
6. Have a full driving licence and access to a car
7. Will have previous administrative and organisational skills
8. Have good communication skills and be an excellent team player
9. Be self-motivating using own initiative when necessary
10. Have excellent English both written and spoken
Benefits:
1. 31 holidays to increase to a maximum of 36 days during the course of employment
2. Private medical (to include dental & optical)
3. Stakeholder pension scheme
4. Uniform provided
5. Opportunity for development
Additional Information: This Service Manager position is in Lisburn, Northern Ireland.
If you are interested in this role, please forward your CV detailing how you meet the criteria to Roisin.Thompson@industrialtemps.com before 4pm Friday 18th October 2024.
NURSING & CARING DIRECT IS AN EQUAL OPPORTUNITIES AGENCY & EMPLOYER
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