Our client is a well-known manufacturer and is seeking to add an Administrator to their growing team. This is a fantastic opportunity for a sales experienced individual to join a company that offers continuous progression opportunities.
Salary
£24,000 - £28,000 (higher salary considered for more experienced candidate)
Hours
Offering a very appealing 4-day working week, with flexible working arrangements, working either Mon-Thur 7am-5pm or 7.30am-5.30pm or 8am-6pm - Every weekend off, including Friday.
Responsibilities
* Be the main point of contact for customer matters or concerns, while building relationships
* Main point of contact and management of communications between the customer and internal teams
* Generate and provide detailed reports as per customer requirements
* Review account performance for scorecard enhancement
* Monitor and maintain various customer portals
* Review and update customer orderbook
* Help with marketing plans, design marketing material and social media content
* Support senior account manager and commercial team as required
* Develop thorough understanding of the customer products and markets
* Work closely with other internal departments to ensure overall quality of service
The Ideal Candidate
* Proven work experience as an Admin, Sales Admin, or relevant role (ideal if in conjunction with experience in working with ERP/MRP systems)
* Demonstrable ability to communicate, present and influence people at all levels of an organisation
* Solid experience Excel/reporting
* Experience delivering client-focused solutions to customer needs
* Engineering or Manufacturing experience is ideal but certainly not essential