Freightserve recruitment are looking for a Freight Clerk who is fluent within Chinese for a well-established Freight Forwarder. The company is based in the Feltham, Middlesex area. Dealing with all modes of transport, at the Company's London Heathrow office, working on a Monday - Friday basis. The successful candidates must be able to speak both Chinese and have a good command of English and work under pressure in this fast and ever-changing operational environment, whilst providing excellent customer service skills. Duties will include:- Dealing directly with customer requests via email, WeChat, Telephone. Completing job bookings and processing all import documentation Preparing Job files for invoicing / Deliveries Dealing with various external agencies as required. Experience Required:- Must have worked in The Freight or Logistics industry. Proven track record with customer services and in dealing with Freight / Shipping. Good keyboard skills. Reliability, punctual timekeeping and a good team work ethic. Hours:- Monday - Friday 09.00 - 17.30 Benefits:- Holiday Entitlement - 20 days plus Bank Holidays. Free Private Medical available. Pension As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment