As a Furniture Specialist within our luxury Beds Studio, you'll enjoy a package that includes a salary of £30,160 + commission, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.
Our Beds Studio is a space in store that hosts some of the most iconic brands in the world of luxury beds. Here we partner with every customer, build sustainable relationships and are product experts. As luxury home décor enthusiasts, our Furniture Specialists have an eye for detail and product specifications, are passionate about exceptional customer service, and are confident using technology (emails, MS Excel etc.).
About the Role
Our Furniture Specialists are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Beds department is about partnering with every customer, understanding what they require to the smallest detail. We build sustainable relationships with customers, being product experts and at the forefront of what's hot right now - working with some of the most luxurious and high-end brands to ensure customers come back time and again.
In return, you'll enjoy a package that includes an annual salary of £30,160 and access to a competitive commission scheme, a company pension, 22 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
About You
You will have an avid interest for luxury home industry. You'll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.
You will also:
* Have great communication and organisational skills to keep the shop floor running smoothly.
* Have prior experience working within the luxury beds industry
* Be able to build relationships with clients, suppliers and other vendors.
* Be a problem solver, asking questions and listening effectively.
* Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
* Enjoy the thrill of achieving sales targets.
About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods