About The Company:OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Retail & Leisure market.About The Role: As Head Housekeeper you will lead the management, control and administration of the Housekeeping department including the bedrooms the bedrooms, public areas and all ancillary service areas. Key responsibilities: To deliver the entire housekeeping operation to the required standards whilst maintaining the agreed profitability margin. To ensure that the company's Housekeeping practices and standards are adhered to at all times To deliver consistent improvements on the QA score with each audit. To demonstrate exceptional organisation of the department's resources ensuring all daily tasks and all business needs are executed in the most efficient manner To control the ordering of cleaning materials, Guest Supplies and linen Liaise with suppliers and report any deficiency of service/quality To complete / oversee the required administrative functions (E.g. timesheets) as required and assist with the annual budget preparation To maintain staffing levels within agreed budget targets, controlling wage costs, overtime, holiday schedules and work rotas To succeed you will have: Clear and effective communication skills to work with colleagues and stakeholders at all levels Knowledge of the Health and Safety Acts as applicable to the place of work Experience working and managing budgets for resources and staff. Demonstrable management and supervisory skills How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.