We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
The Commissioner Relationship Manager sits within the Service Development Team and is primarily responsible as the first point of contact for all referral enquiries received in relation to existing services. The focus of the role is to manage the smooth facilitation of referrals, coordinating with wider operational colleagues to manage their void properties within their allocated region.
Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.
Main Responsibilities
1. To be the first point of contact for all commissioner, social worker and family referral enquiries that are received through Head Office, Website Enquiries and respond to these coordinating with Operational Colleagues. This will include ad-hoc enquiries for further information on current voids, indicative costs, and the type of services that we provide.
2. Supporting Operational Colleagues in the promotion of their void services through marketing activities such as Open Days, Void Notifications, Phone Calls, Conferences and Face to Face Meetings. You will also be responsible for keeping your service brochures up to date.
3. To develop a clear understanding of all the voids in your region through visiting the services directly and...