As a leading manufacturer with worldwide reach, we pride ourselves on innovation and quality. We are looking for an aspirational Account Co-ordinator to provide exceptional service and support to customers in our friendly and vibrant Daventry office.
BASIC SALARY: £25,000 - £27,000
BENEFITS:
· Excellent pension scheme
· Incentive half-day off
· Extra holiday for Birthday
LOCATION: Daventry, Northamptonshire
COMMUTABLE LOCATIONS: Northampton, Coventry, Brackley, Rugby, Towcester
JOB DESCRIPTION: Account Manager, Customer Co-ordinator, Internal Sales - UV Lamps
As our Customer Account Co-ordinator, you will be working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth.
This will be achieved by paying particular attention to maintaining accurate customer records and data and providing regular feedback on customer trends and preferences. You will also be managing incoming customer inquiries via phone, email, and other communication channels.
Other responsibilities will include:
· Providing accurate and timely information regarding our products and services.
· Resolving customer issues and complaints efficiently and effectively.
· Building and maintaining strong customer relationships.
· Contributing to the development and implementa...