VACANCY ALERT
Parts Advisor - Leicester area
PRESTIGE FRANCHISED DEALERSHIP
Our client, the No1 motor trade employer in the country, is looking to recruit an experienced Parts Advisor.
You will be responsible for supporting the Parts Manager & Parts Supervisor in the efficient running of the department including the showroom and goods inward area, whilst maintaining effective and accurate communications between customers and the Parts Manager.
Responsibilities of the Parts Advisor:
* Demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers.
* Ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.
* Maintain the parts stock room, manage stock levels, and take responsibility for ordering and selling a wide range of vehicle parts and accessories.
* Achieve a level of profitability that meets departmental, branch and company expectations.
* Deal with customers on a day-to-day basis whether face to face, phone or email.
* Manage existing customer accounts and build new relationships to increase departmental growth and exceed customer expectations.
* Maintain all records efficiently and accurately, including the preparation of quotations and liaising with the Service department.
* Manage stocks alongside the part manager to maintain correct stock levels and ensure timely orders.
* Communicate effectively and in a timely fashion with other departments that may be influenced in the service provided.
* Perform ad-hoc duties as required.
Required Experience/Skills:
* Experience in a similar role within the motor industry and IT literate.
* High levels of organisation and attention to detail.
* Excellent communication skills and customer-facing experience.
* Passionate about delivering excellent customer service with the ability to advise on products and services.
* Knowledge and experience in the agricultural, automotive or plant machinery industry.
* Ability to remain calm under pressure.
* Organised with the ability to multitask efficiently.
* Proactive and methodical in problem-solving.
* Work towards targets and objectives.
* Able to work independently and on your own initiative.
* Excellent interpersonal and communication skills.
* Strong organisational and planning skills.
* Full driving licence required.
Benefits:
* Enhanced Holiday Entitlement - 33 days inc. bank holidays.
* Industry-leading Maternity, Paternity and Adoption Pay.
* Career Development opportunities.
* Recognition of Long Service every 5 years.
* Discounted Car Schemes.
* High Street Discounts.
* Discounted Gym memberships.
* Cycle to work scheme.
* One day a year paid voluntary/community work.
Working hours/days:
Monday to Friday: 8:30am - 5:30pm
Every third Saturday 8:00am - 1:00pm, which is part of the salary package.
Salary:
£26,000 basic
£30,000++ OTE and uncapped.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country. If you are a skilled and experienced Automotive candidate, we want to hear from you!
Unfortunately, due to the volume of applications, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
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