Role OverviewWhat will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
Achieve personal KPI‘s and revenue objectives with target customers
Accurately identify parts to meet the customer sales requirements
Utilise all product promotions effectively to achieve specific targets set
Identify and leverage potential sales opportunities within customer base
Maintain own product knowledge and awareness of competitor activity
Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
Provide timely communication to customer on their credit status
Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
Ensure the proper and accurate use of all systems to search and order parts
Complete all required documentation accurately and promptly
Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
About the RoleT...