2nd Line Support Analyst / Customer Support Analyst
This is a new and exclusive opportunity for a 2nd Line Support Analyst / Customer Support Analyst to join my thriving financial technology business as they are growing their brokerage clearing trading team.
Role Details
1. Title: 2nd Line Support Analyst / Customer Support Analyst
2. Team: Clearing system production applications
3. Employer: Electronic trading brokerage financial technology
4. Permanent role salary: £45-65,000 dependent upon experience
5. Location: London City (Cannon Street/ Bank) 2/3 days a week in the office
6. Shortlisting: Over December and closing the role on 10th January to shortlist for 1st stage interviews
This role will be ideal for a junior 2nd Line Support Analyst / Customer Support Analyst, who is looking for their 2nd or 3rd role, to grow and develop themselves.
You will be working to provide 2nd line support on the clearing system production applications and your role will include:
1. Troubleshooting Clearing application problems utilizing hands-on Unix and Oracle/SQL techniques.
2. Performing daily Clearing System support procedures.
3. Handling Clearing System user requests, ad hoc queries, and reports.
4. Reviewing audit trails.
5. Preparing Unix and SQL scripts for reports and reconciliation processes.
This is an interesting role, where you will be working alongside a more experienced Customer Support Analyst to help grow and develop you for your long-term career.
Role Requirements
1. Excellent UNIX/Linux skills, including basic scripting, file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues.
2. Ability to write and run Transact-SQL.
3. Knowledge of relational databases (Oracle, SQL Server preferred).
4. Exposure to source code control and/or release management.
5. Exposure to scheduling products, such as Autosys or crontab.
6. Experience in Banking or financial services is highly beneficial.
For more information, and the chance to be considered, please do send through a CV for consideration.
Many thanks and good luck!
To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP acting as an Employment Business in relation to this vacancy.
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