Are you an experienced leader ready for a new challenge? We’re looking for a dynamic Brand Manager/Head of Business to drive success at our Hove site If you have a passion for delivering exceptional customer service, managing a skilled team, and achieving outstanding profitability, we want to hear from you. Key Responsibilities: Lead the branch’s sales, service, and parts departments to meet and exceed targets Build and maintain strong relationships with manufacturers Maximise service department profitability through labour and product sales to franchise and non-franchise customers Ensure high levels of customer satisfaction and work towards continuous improvement Control resources and expenses in line with budget objectives Recruit, train, and develop a skilled and effective team Maintain efficient parts operation and effective stock management Your Goals: Achieve improved profitability through careful monitoring of accounts, controls, and corrective actions Enhance customer service and retention through excellent facilities, skills, and marketing Maintain high standards of work quality Ensure cost control and timely debt collection Recruit and train staff to ensure long-term success and maintain strong team performance What You’ll Bring: Proven leadership experience with a strong track record of achieving sales and service targets Excellent communication skills and the ability to build lasting relationships Strong cost control abilities and financial awareness A passion for staff development, from training to performance appraisals A proactive approach to ensuring staff competence and adherence to company policies If you're ready make the next step in your career, apply today and we look forward to catching up soon