Client Training Executive Part-time (21 hours), permanent Andover, Head Office / hybrid £26,000 FTE bonus flexible benefits pot pension healthplan 36 days holiday hybrid working We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. In this role, you’ll support the Client Training team in a variety of coordination and administrative tasks, to enable the trainers to deliver high quality training for the client and the business. Day-to-day, this includes handling training requests, booking, invoicing and management of trainers’ calendars, and being the point of contact for client training for external and internal customers. This is a permanent, part-time job share role ( 21 hours ) – your working days will be Wednesdays, Thursdays and Fridays. Responsibilities include: • Support of the client training team in all required administrative areas including diary management, travel and hotel booking and provision of required resources • Direct point of contact for all external and internal customers regarding training requests and related queries • Production of reports and other management information required by the Head of Events and Training and the Client Training Manager • Support of the CVent system and ensuring that all CPD requirements for training are met for both trainers and clients • Help develop the online learning programme with the Sales Training Executive through administrative and marketing support. • Use of Pagetiger and other online tools to ensure that our digital presence is professional, accurate and continually developed for our clients. • Work with related business areas to ensure that Client Training materials are kept up to date, on brand and promoted within the business and the wider market place. • Ensuring all requirements for BDIA and other accreditations within the team are met through maintaining accurate records and providing regular audits of CPD provision and other associated measures. • A responsibility to ensure internal controls and procedures in the team operate effectively and are implemented and adhered to. A responsibility to highlight any gaps in controls. • Attendance of Field Team meetings and occasional national events • Support of any marketing initiatives and copy for training promotion • Sustainability – look at ways to reduce our carbon footprint – constantly looking for ways to reduce waste generally About You You’ll need to have: • Strong communication and relationship building skills as the first point of contact for client training requests • Good ability to organise workload independently, delivering to given timelines • Demonstrable attention to detail and focus on quality • Good IT competency with Microsoft Office and the ability to learn new systems • Be a flexible and adaptable team player Ideally you’ll also have: • Ability and willingness to travel occasionally to support training events What’s in it for you As well as a competitive salary, our benefits package includes: • Group bonus scheme • Generous pension with a 6% pension gift from us • 28 days holiday (plus bank holidays) - with the option to buy and sell a further 5 days • Flexible benefits pot (which you can choose to use against some great benefits such as critical illness, private medical insurance, shopping vouchers and more) • Your own health plan • Access to a wellbeing hub • Shopping discounts • Recognition awards • Give as you earn • 3 volunteering days We have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our ‘smart working’ approach This means you can flex when and where you spend your time. For many of us this means day to day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more. Your Recruitment Journey We’re focused on providing an application, assessment and onboarding journey that is fair, consistent, diverse and inclusive for all, allowing us to hire top talent based on the skills and behaviours pivotal to your and our success. Your process Screening call with Talent Acquisition Team Virtual Interview with the hiring manager and team Aptitude assessment Presentation/case study with the hiring manager and team Offer Should you require any additional support with your application, or need us to make any adjustments for you, please contact our Talent Team; [email protected]. Please note: Working for a purpose driven company like ours is a fantastic opportunity so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and aren’t able to consider applications after this time.