1x Full Time, Permanent 1x Full Time, Fixed Term for 12 months Working pattern: Monday – Friday (8am – 4pm). We are looking for two friendly and enthusiastic administrative assistants to join the East Bristol Reablement Team. Reablement is a city-wide multi-disciplinary service which facilitates discharges from hospitals in a timely manner and aims to maximise service users’ independence by providing Reablement support in service users’ own homes. The admin team work with the Reablement Support Assistants, Senior Reablement Support Assistants, Team Leaders and Managers to keep the service running smoothly. Admin tasks include: Answering and directing phone calls Supporting staff to use smartphones and desktop computers for work purposes Preparing and filing service user information documents Processing and filing staff leave and expense claims Monitoring staff and service user databases, ensuring information is kept up to date You will need good customer service, organisational and IT skills in order to manage the varied workload and provide an excellent support service to our staff and service users. It is also important that you are able to understand and follow data protection and confidentiality guidelines. You may sometimes be required to support the teams at our service’s South and North Bristol offices, so it’s important that you are able to follow our service’s standard operating procedures and can be flexible with regards to work location. This role is entirely office-based. Please note that t his role is subject to a Basic DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Interviews to be held on Tuesday 10th and Wednesday 11th of December, following shortlisting. If you have any questions about the role or application process, please feel free to get in touch - Senior Administrator, Rosa Donnelly ( rosa.donnellybristol.gov.uk ) At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised, Disabled, LGBTQ and Male candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.