Job Advertisement: White Goods Engineer
Are you a skilled and organised individual with a passion for delivering exceptional service? We are looking for a White Goods Engineer to join our team. If you take pride in your work, enjoy problem-solving, and have a keen eye for detail, we want to hear from you!
Key Responsibilities:
1. Efficient Route Planning: Take full responsibility for planning your routes to maximise efficiency and minimise travel time.
2. Professional Customer Service: Maintain a polite and professional attitude in all interactions with customers.
3. Van Stock Management: Manage stock effectively to achieve the highest possible first-time fix rates.
4. Diagnostic Expertise: Perform thorough diagnostics on appliances to minimise recall rates, consistently operating below a 4% recall rate.
5. Detailed Reporting: Compile detailed reports and take pictures of appliances and properties to ensure accurate documentation.
6. Maintain Work Areas: Leave every work area clean and tidy, clearing away debris and water after each visit.
7. Damage Prevention: Document the work area with photos to protect against potential damage queries.
8. Parts Management:
1. Regularly collect parts from local depots or parcel lockers.
2. Check all parts for accuracy and report any errors or damage promptly to the parts department.
3. Update the system with collected parts and ensure they align with job requirements.
9. Vehicle Maintenance: Keep your company vehicle clean, report any damage, and notify your manager of any issues or incidents.
10. Communication: Stay in regular contact with the office via WhatsApp to stay informed about schedule changes and respond promptly to queries regarding parts or reports.
What We’re Looking For:
1. A proactive and organised approach to managing your workload.
2. Excellent communication and problem-solving skills.
3. A commitment to delivering top-notch customer service.
4. The ability to work independently while keeping in close contact with the team.
Why Join Us?
1. Competitive salary and benefits.
2. Ongoing training and support to help you succeed.
3. A collaborative and supportive work environment.
4. Opportunities for growth and development within the company.
Take the next step in your career with a role that values your skills, independence, and dedication to excellence.
If this particular vacancy is of interest to you please call CV Bay on (phone number removed)
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