Title: HR Advisor (English and Spanish speaking)
Contract: 3 months
Location: Manchester, UK
Type: Hybrid (2 days onsite)
Salary: £100 - £123 per day (Inside IR35)
Key Responsibilities
* Act as the first line of support for all HR service-related queries across EMEA-handling requests end-to-end with care and efficiency.
* Deliver best-in-class customer service by resolving queries promptly and professionally.
* Advise employees and managers on HR policies, collective agreements, and key calendar events (eg, salary review, IDP).
* Use Workday and other HR/payroll systems to manage changes and resolve issues.
* Collaborate with HR Service Specialists to provide feedback and improve HR processes and tools.
* Monitor and ensure the quality of HR transactions delivered by shared service hubs.
* Support HRBPs and managers with proactive guidance and insights.
* Participate in local and regional HR projects with meaningful business impact.
Requirements:
* Fluency in Spanish and English (written and spoken) is essential.
* Bachelor's Degree in Human Resources or a related field (Commercial Degree).
* CIPD certification is required.
* 5-10 years of experience in HR operations, payroll, and Workday.
* Proven track record of working independently in fast-paced environments.
* Strong interpersonal skills with a customer-first mindset.
* Problem-solving, attention to detail, and excellent organisational skills.
* Strong written and verbal communication skills.