Job summary The Operational Team Manager for Enfield CAMHS Neurodevelopmental Service (NDS) and Service for Children and Adolescents with Neurodevelopmental Conditions (SCAN) is responsible for overseeing the daily operations and management of the CAMHS NDS team. This role ensures the efficient delivery of high-quality services to children and young people with neurodevelopmental conditions, including autism spectrum disorder (ASD) and attention deficit hyperactivity disorder (ADHD) or both. The post-holder will provide leadership, guidance, and support to the multidisciplinary team, ensuring that services are delivered in line with clinical standards, organizational policies, and national frameworks. Main duties of the job Under the direction of the Service Lead to be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services. With the support of the: Leadership team; Senior Practitioners; and the Medical Consultant Lead, to lead and manage the delivery of high-quality effective evidence-based interventions which lead to positive outcomes for service users and carers. To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process. To line manage all staff within the multi-disciplinary team ensuring effective processes where this is delegated To manage the performance of all designated care clinicians within the team in line with the requirements of case management / care co-ordination to ensure that consistent clinical and quality standards are maintained. To ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners. Oversee and manage the day-to-day operations of the CAMHS NDS/SCAN team, ensuring the smooth running of clinical and administrative functions. About us North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave and NHS pension scheme Excellent internal staff network In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year Per annum including HCAS Contract Permanent Working pattern Full-time Reference number 306-BEH-2428 Job locations Bay Tree House, Enfield CAMHS Enfield London EN2 6NZ Job description Job responsibilities Oversee and manage the day-to-day operations of the CAMHS NDS/SCAN team, ensuring the smooth running of clinical and administrative functions. Provide strong leadership and supervision to a multidisciplinary team, including psychologists, therapists, nurses, and administrative staff, ensuring they are supported and able to deliver high-quality care. Ensure that all services are delivered in line with national and local CAMHS guidelines, meeting the needs of children, young people, and their families in a timely and effective manner. People Management To ensure appropriate compliance with Trust policies in relation to people management activities. These include recruitment and selection activity, effective sickness and attendance management and the application of standards in relation to conduct and performance at work as well as undertaking regular practice and management supervision. To be responsible for ensuring ongoing completion of staff appraisals and that all team members have a job plan and appraisal in line with Trust Policy. To provide and ensure an effective learning environment for student placements across all professions. To ensure that all staff fulfil the requirements of statutory & mandatory training To maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance and norms established by the Trust. To undertake investigations into complaints from service users and carers, untoward incidents and staffing matters, preparing reports as needed and working in partnership with others to meet required deadlines. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, coaching and appraisal. See JD for full details. Job description Job responsibilities Oversee and manage the day-to-day operations of the CAMHS NDS/SCAN team, ensuring the smooth running of clinical and administrative functions. Provide strong leadership and supervision to a multidisciplinary team, including psychologists, therapists, nurses, and administrative staff, ensuring they are supported and able to deliver high-quality care. Ensure that all services are delivered in line with national and local CAMHS guidelines, meeting the needs of children, young people, and their families in a timely and effective manner. People Management To ensure appropriate compliance with Trust policies in relation to people management activities. These include recruitment and selection activity, effective sickness and attendance management and the application of standards in relation to conduct and performance at work as well as undertaking regular practice and management supervision. To be responsible for ensuring ongoing completion of staff appraisals and that all team members have a job plan and appraisal in line with Trust Policy. To provide and ensure an effective learning environment for student placements across all professions. To ensure that all staff fulfil the requirements of statutory & mandatory training To maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance and norms established by the Trust. To undertake investigations into complaints from service users and carers, untoward incidents and staffing matters, preparing reports as needed and working in partnership with others to meet required deadlines. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, coaching and appraisal. See JD for full details. Person Specification Essentials Essential Registered as a UK health or social care practitioner as one of the following: ? Nurse (MH or LD); Social Worker; or Occupational Therapist; or ? Educated to degree level or equivalent level of experience related to professional registration At least 1-year experience in a management role at Band 7 or above (or equivalent) Excellent interpersonal skills with ability to work effectively with others at all levels and maintain sound working relationships. Experience of managing projects/using quality improvement methodologies Excellent track record of delivering KPIs. Demonstrable experience of managing services within health including service delivery, quality, performance and staff. An understanding of the needs of service users and their carers Highly developed communication and interpersonal skills, including verbal, written and presentation, together with excellent listening skills including facilitation. Experience of increasing staff engagement and motivation to improve performance Ability to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situations. Experience of implementing and sustaining measures to improve productivity. Desirable Formal management or leadership qualification Experience of working in a CAMHS service Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings. Ability to wok in a high demanding team Ability to engage with all staff group and promote staff welbeing Person Specification Essentials Essential Registered as a UK health or social care practitioner as one of the following: ? Nurse (MH or LD); Social Worker; or Occupational Therapist; or ? Educated to degree level or equivalent level of experience related to professional registration At least 1-year experience in a management role at Band 7 or above (or equivalent) Excellent interpersonal skills with ability to work effectively with others at all levels and maintain sound working relationships. Experience of managing projects/using quality improvement methodologies Excellent track record of delivering KPIs. Demonstrable experience of managing services within health including service delivery, quality, performance and staff. An understanding of the needs of service users and their carers Highly developed communication and interpersonal skills, including verbal, written and presentation, together with excellent listening skills including facilitation. Experience of increasing staff engagement and motivation to improve performance Ability to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situations. Experience of implementing and sustaining measures to improve productivity. Desirable Formal management or leadership qualification Experience of working in a CAMHS service Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings. Ability to wok in a high demanding team Ability to engage with all staff group and promote staff welbeing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name 306 North London NHS Foundation Trust Address Bay Tree House, Enfield CAMHS Enfield London EN2 6NZ Employer's website https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)