Salary: £26,000 - £30,000
Hours: Monday to Friday, 8am - 4.30pm or 9am - 5pm
Location: Office-based Wallingford
Are you highly organised, great at problem-solving, and a pro at keeping things running smoothly? Do you thrive in a busy environment where no two days are the same? If so, we have the perfect role for you.
Global CTS is looking for a Maintenance Coordinator to join a lively and friendly team in Wallingford. In this role, you will be responsible for managing maintenance contracts, scheduling jobs, and ensuring everything runs like clockwork.
Responsibilities
* Manage and maintain new and existing customer maintenance contracts
* Schedule maintenance jobs efficiently and accurately
* Create and issue work orders to subcontractors
* Follow up paperwork with engineers and subcontractors
* Issue customer paperwork and ensure records are up to date
* Set up remedial quotations and follow up on outstanding quotes
* Handle invoicing, including recurring maintenance invoices
* Manage contract renewals and ensure deadlines are met
* Be the first point of contact for complaints and queries, ensuring a high level of customer satisfaction
* Communicate any issues internally with relevant staff and ensure they are resolved in a timely manner
Skills and Experience
* Strong communication skills with confidence on the phone
* Highly organised with excellent time management
* Process-driven wi...