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200903 - RECEPTIONIST/ADMINISTRATION ASSISTANT, Edinburgh
Client: NHS Scotland
Location: Edinburgh, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
c27cec18988b
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Rubislaw Place Medical Group
RECEPTIONIST/ADMINISTRATION ASSISTANT
IMMEDIATE START AVAILABLE
37 hours per week
0800-1630 Monday/Tuesday/Thursday/Friday
An opportunity has arisen at Rubislaw Place Medical Group in Aberdeen to join the reception/admin team in an established city centre practice with 8,300 patients. The successful applicant will have an excellent telephone manner, keyboard skills, and the ability to work in a busy office environment where no two days are the same.
Job Purpose:
To assist the doctors in providing the best possible care for their patients by being a helpful, efficient, and conscientious team member. Duties should be carried out responsibly, maintaining confidentiality at all times.
Key Responsibilities:
* Provide the first point of contact between patient and surgery.
* Book new and return appointments by telephone or face-to-face as appropriate.
* Record patients' arrival for appointments.
* Record requests for prescriptions.
* Produce prescriptions in accordance with practice protocol.
* Undertake electronic filing of correspondence in patients' records.
* Deal with queries from patients, health professionals, and pharmacists with support from GPs as required.
* Record requests for urgent appointments with the triage/duty Doctor in accordance with practice protocol.
* Record requests for home visits with the triage/duty Doctor and prepare summaries for these.
* Issue appropriate paperwork to patients wishing to register with the practice in accordance with practice protocol.
* Photocopy documents and send faxes as required.
* Log outgoing mail in accordance with practice protocol.
* Provide admin support in relation to practice recall systems.
In addition to the duties listed, any other relevant tasks may be requested by the GPs or Practice Manager. A willingness to participate in further training is required.
Informal enquiries by phone or email are welcome. Please send a CV and covering letter to:
#J-18808-Ljbffr