JOB TITLE: Counsellor ACCOUNTABLE TO: Psychological Therapies Manager LOCATION: Hybrid JOB PURPOSE: The post holder has the responsibility for provision of counselling services for both children and adults, experiencing trauma, bereavement, and anticipatory grief, due to life shortening, palliative or end of life care, at Bluebell Wood to ensure that they are delivered in line with the ethical and professional codes of conduct pertaining to the relevant registered body. MAIN DUTIES & RESPONSIBILITIES: Key Responsibilities Provide professional, competent, and ethical bereavement counselling in line with BACP requirements. To work alongside the Head of Family Support, Psychological Therapies Manager and Lead Counsellor to provide a robust service delivery. To provide data and reports on services provided as required. Maintain records in confidence and in line with the Data Protection Act 1998 and GDPR (General Data Protection Regulations). Seek out and engage in regular clinical supervision. Continue life-long professional learning. To support colleagues in helping to ascertain the correct level of support based on client need and referring/signposting to the most appropriate service. Key Tasks: Provide data and reports on the services provided as required. Maintain accurate notes and appointment schedules using The Care Database, monitoring attendance and cancellations of clients. Raise concerns to the appropriate member of management or Safeguarding Lead in a timely manner to ensure effective intervention if necessary. Facilitate therapy sessions either in person or remotely according to client need. Therapy Hold a small caseload of clients, offering therapeutic intervention in line with professional registered body, (BACP). Work autonomously as a competent practitioner within national, organisational, and local policies and procedures maintaining British Association for Counsellors and Psychotherapists (BACP) or equivalent accreditation, working within the professional framework for ethical practice. Make recommendations for referral on where psychological difficulties are more complex and require specialist services/interventions. Work in partnership with other professionals and agencies where necessary, signposting appropriately in situations where the core individual need is not bereavement or anticipatory grief. Maintain a professional level of clinical practice through participation in individual monthly clinical supervision, placing a high value on self-care. Maintain ongoing professional CPD in line with BACP or equivalent requirements for reaccreditation, setting realistic personal development objectives. Taking responsibility for own development and maintaining a professionally relevant development portfolio. Communication Develop and maintain effective therapeutic relationships with children, young people and their families who use the counselling services via their preferred method of contact. Establish and maintain effective communication with relevant individuals and groups to support children, young people, siblings, and family members; including key members of the hospice; volunteers; service users; statutory and voluntary organisations. Develop and maintain effective communication links and relationships with external stakeholders, multi-disciplinary services and agencies, individuals, and organisations, to enable effective signposting where required. Understand the importance of, and maintain, the need for confidentiality in all individual and hospice matters. Service Development: Engage in research and development opportunities. Network with other professionals both locally, regionally, and nationally who offer specialised bereavement services to children and families. Guide Family Support and wider hospice colleagues on theories around trauma, bereavement, and anticipatory grief to support their individual roles; providing specific training sessions where necessary. General All Bluebell Wood employees are required to: Abide by the Health & Safety at Work Act Adhere to policy and procedures around safeguarding children and young adults Respect confidentiality applying to all Hospice areas Work within Hospice policies and procedures Comply with the Hospice no smoking policy Participate in and contribute to team meetings Co-operate and liaise with colleagues Always behave in a professional manner, reflecting and maintaining the values and ethos of Bluebell Wood All Bluebell Wood employees are expected to: Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence. Support and encourage harmonious internal and external working relationships. Make a positive contribution to fundraising and raising the profile of the Hospice. This job description is not exhaustive. It will be subject to periodic review and may be amended following discussion between the post-holder and employer.