Red Recruitment is recruiting an Inbound Sales Representative in Northampton to join a fast-paced growing B-Corp environment, enabling big dreams for customers and businesses.
You should have great communication skills and preferably have a background in customer service.
Benefits and Package for an Inbound Sales Representative:
* Salary: £28,411.00
* Hours: 37.5 hours per week. Monday - Friday 9 - 5.30pm
* 1 in 3 Saturdays 9-2pm (overtime pay)
* Contract Type: Permanent
* Location: Northampton, remote (required to be in the office 8 days a month)
* Start date: 12th May
Key Responsibilities of an Inbound Sales Representative:
* Provide professional support to new and existing customers with post-sales support, including policy changes, cancellations, and general queries.
* Generate quotations with either one of our partners, a comparison website, or directly from our website.
* Recognise your strong track record of having a positive impact on people, society, and the environment.
* Continually promote the fantastic products and services to existing customers, supporting them in a range of insurance policy renewals.
* Follow sales, customer services, and renewals processes through to completion, making sure card payment details and Direct Debits are completed accurately.
* Follow all compliance and quality standards, including FCA regulations and GDPR.
Key Skills and Experience of an Inbound Sales Representative:
* Experienced in financial services or business insurance, and telephone customer services; highly motivated and passionate about sales and customer services.
* Able to deal with different customer concerns, questions, and objections while ensuring all interactions result in a positive experience for the customer.
* Highly resilient and able to maintain attention to detail and focus while working independently.
* Adaptable, willing to learn, and open to change, understanding that processes and products will evolve.
* Strong in active listening, with the ability to recognise and understand customer needs.
* Computer literate with the ability to multitask across systems.
If you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)
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