Azenta Life Sciences is seeking a Sales Order Administrator to join our growing and dynamic organization. This position supports the Field Service organization with general administration tasks, Quote to Cash / Order Management duties. They will be the first point of contact for Field Service inquiries using Sales Force / Oracle Cloud. What You’ll Do… Accurately enters Field Service sales and internal order requests into Sales Force / Oracle per clean order book process Ensure customer addresses and product information is entered accurately in Sales Force / Oracle Update / maintain customer specific Asset details using Sales Force Create and manage spare part quotes using Excel & Sales Force Maintains Third Party Blanket Purchase Ordering and Spend schedule, supports in related rectification of billing, credit or other financial inquiries Monitor and expedite spare parts for system down situations etc. Coordinate and ensure correct RMA management for parts returned from the field Executes reporting via Oracle / Teams: Bookings, Billings, Backlog What you will Bring… The successful candidate will conduct themselves in a professional manner and will represent Azenta Life Sciences in the best possible way during customer contacts. Demonstrate at least two years relevant administrative experience Preferably have an understanding / awareness of Supply Chain / Logistics / Warehousing Preferably have experience in either / or Oracle / SAP / Sales Force Excellent verbal and written communication skills Execute Sense of Urgency, represent the voice of the customer High organizational skills and ability to multitask Must be flexible, fast thinking, conscientious, acceptance of change management Be self-driven and a team player. Proficient in MS Office applications: Teams, Word and Excel Working Conditions/ Schedule Site-based position with possible hybrid work options May be asked to travel occasionally (anticipated to be around 10%) Your Rewards Competitive Salary / Bupa / Company Bonus Scheme / Share Purchase Options